eNagarseva an e Governance Web Application for the Urban Local Bodies Uttar Pradesh

Description

eNagarseva an e Governance Web Application for the Urban Local BodiesObjective/Description eNagarseva is a web based application for computerizing various activities of the 635 Urban Local Bodies of the state.The main objective of the application is to provide different services to the citizens the department on 24x7 basis.eNagarsewa intends to introduce automation and implementation of integrated framework for e-Governance by leveraging ICT with an aim to streamline,improve,and strengthen functioning of Municipal Governments and service delivery to citizens.The modules namely Birth Death Registration, Licenses Registration fee collection,RTI Application monitoring, Property Tax collection,Sewerage, Water Garbage tax collection, MPR Application, Public Grievances redressal, E- Procurement, Personnel Information System, Payroll, Common collection & dispersal of Information, Project Works monitoring, Work Flow system, Estates collection of fee allocation of assets on rentage, Building Approval, Stores Management, Status Service-SMS Modules for mobiles android phones,School Management System, CMS based websites of 635 local bodies, ULB RUN Hospital Management etc.
Implementation Status

eNagarsewa is implemented in 14 Nagar Nigams, 12 Nagar Palika Parisads and 10 Nagar Panchayats. CMS based website is implemented in 14 Nagar Nigams and 195 Nagar Palika Parisads.The status of certificates is as follows.
Objective/Description
eNagarseva is a web based application for computerizing various activities of the 635 Urban Local Bodies of the state.The main objective of the application is to provide different services to the citizens the department on 24x7 basis.eNagarsewa intends to introduce automation and implementation of integrated framework for e-Governance by leveraging ICT with an aim to streamline,improve,and strengthen functioning of Municipal Governments and service delivery to citizens.The modules namely Birth Death Registration, Licenses Registration fee collection,RTI Application monitoring, Property Tax collection,Sewerage, Water Garbage tax collection, MPR Application, Public Grievances redressal, E-Procurement, Personnel Information System, Payroll, Common collection & dispersal of Information, Project Works monitoring, Work Flow system, Estates collection of fee allocation of assets on rentage, Building Approval, Stores Management, Status Service-SMS Modules for mobiles android phones,School Management System, CMS based websites of 635 local bodies,ULB RUN Hospital Management etc. Implementation Status
eNagarsewa is implemented in 14 Nagar Nigams,12 Nagar Palika Parisads and 10 Nagar Panchayats. CMS based website is implemented in 14 Nagar Nigams and 195 Nagar Palika Parisads.The status of certificates is as follows.

5,98,000 Digitally Signed Birth Death Certificates distributed available on fly. 18,90,000 Properties on the Portal
→ 16,459 Public Grievances–Received & addressed
→ 1,00,242 MPR received online
→ 27,887 Employee In the database, I Card, Employee Details,Salary Details
→ 5,200 New / Renewal for Online Licenses
→ 9,120 e procurement tenders published
→ 8,234 RTI received Monitored
→ 2,235 Lease/Estates are registered
Outcome/Impact
E-nagarsewa is able to make reforms in many areas of service delivery able to re-engineer the age old processes. The workflow of the application is completely electronic in nature.The major achievements are:-

→ Selected for National Rollout.
→ The Certificates are available online from website.
→ 1860 Hospitals are registered for Birth Death certificate is given at the discharge.
→ Duplicate Certificates are also available online and can be downloaded any time free-of-cost
→ Vaccination Programs via application
→ SMS sent at every crucial activity of application for ensuring transparency
→ One PRI Line based Help Desk with No 1800 180 5432 is operational (9 AM to 10 PM)
→ Tracking of the applications is now possible
→ CMS based homogenous website for 635 ULBs created.
→ Homogenous ID Card for All Nagar Nigams
→ Android & Non Android App for Mobiles to track applications
→ Online Verification of Certificates

Contact Details


Director of Urban Local Bodies
Lucknow-226001
http://e-nagarsewaup.gov.in

enagarsewa-up[at]nic[dot]in
05222288992