Factories Information and Returns Management System (FIRMS), Puducherry


As Digital India programme initiative, towards ‘ease of doing business’, National Informatics Centre, Puducherry has designed an ICT-enabled FIRMS for the Office of the Chief Inspectorate of Factories and Boilers (CIFB), Department of Labour, Government of Puducherry. This online system, the first of its kind, offers a comprehensive workflow for the Office of the CIFB.

Objectives :
FIRMS is an online Portal designed to provide various services from Inspectorate of Factories to the Enterpreneurs, Industrialists and Public for ease of access and fast processing of registration of Factory, Factory Plan Approval, Factory Licensing and Renewals and submission of returns. It improves information quality and systemizes the existing record keeping and procedures.

Implementation status:
Developed in two phases. Phase-I modules hosted at PYSDC and inaugurated on 22-March-2017. Phase-2 modules developed, demonstrated and UAT is awaited.

Outcome/Impact :
• Online form submission for Factory Plan Approval, Licence Issue, Licence Renewal, amendments and Submission of Returns related to CIFB
• Tracking of plan approval forms, plan documents, forms for Licence etc
• Tracking of Factories Inspections conducted, Medical Examinations conducted and Industrial Hygiene surveys conducted
• Quick Communication through SMS & Email to any individual Factory Occupier / group of Factory occupiers

Contact Details

4th floor, Chief Secretariat