Goa Excise Management System (GEMS)

Description

Goa Excise Management System (GEMS) Excise Department, Government of Goa, is the second highest Revenue Earning Department. A complete workflow application named Goa Excise Management System (GEMS) was developed and deployed within 18 months for Excise Department About GEMS: GEMS is aimed to achieve the goal of complete e-Transaction service delivery to G2B and G2G using ICT tools to bring transparency, accountability in day to day functions and response time close to zero. This leads to better governance and a paperless office. To achieve this goal a stable system was designed, developed and implemented which accepts requests, process (workflow/Approval), store (digitally) and deliver through electronic media only. Zero physical file movement from start to end. Benefits  In manual system, It takes minimum 3 working days to process and application. Now it takes maximum 30 minutes to process any application and the Permit,NOC etc.  Live verification of supporting documents is available at every stage for users.  All the documents (NOC, Permits etc.. ) are printed with GS1 barcode to unique identification the documents globally.  The dealer can apply bulk NOC easily and based on each bulk the system generates only one consolidated challan.  Automatic verification of validity of licence, labels, NOC, Permit, etc at each level.  The System will calculate by itself the fee structure, head of account and amount based on application criteria and generate e-Challan.  Payment gateway integrated with e-challan to proceed for payment on the fly.  Live revenue collection status available  On login the pendency status displayed. Each officer gets their pendency status through portal as well as in mobile apps.  All the manual Registers are eliminated.  In the manual system, the business community has to visit excise station, bank and head office multiple times to get the required licence , NOC, Permits etc. After GEMS implementation they have to visit to the head office/excise station only once to collect final document.  Every stage as and when the Application is being forwarded the File tracking through SMS and site is implemented.  The status of the applications will be made available stage by stage to applicant through e-mail and SMS.  Mobile App is also developed for department users to check the pendency , view registered labels, check the validity of Permits and NOC etc... This will be very useful during enforcement.  Formatted licence number is introduced. Each licence have GS1 barcode.  There is no physical file movement from table to table. This is an true example of "Green Office"

Contact Details

K P Pariselvan

National Informatics Centre
Goa State Centre
Paraiso De Goa, H - Block
Porvorim, Goa - 403521

kpp[dot]pari[at]nic[dot]in
08322410160