Petition Monitoring System for Office of the Council of Ministers (Chief Minister Office)
A web based Public grievance monitoring system has been implemented for the office of the Chief Minister, Govt. of Puducherry to monitor and redress the petitions (grievance) received from the citizen from the various sources like eMail, Whatapp, Facebook, Twitter, Open House, written application, oral petition, Mobile SMS, etc. The status of all the petitions are being monitored. The applicationc can get the status of an application at any time in the portal. Petitions are electronically received and forwarded to the department, action taken on the petitions are being updated by the department in this portal. Dashboard which shows the statistical information on various category, source, department wise, month wise petitions and also gives the chart view of the progress. Email is being sent to the petitioner/MLAs/HoDs, with the details of petition after registration.
Contact DetailsV. Gopi Swaminathan
NIC, A Block, 4th Floor, Chief Secretariat, Puducherrygopi[dot]v[at]nic[dot]in