SWAGAT (State Wide Attention on Grievances by Application of Technology)


SWAGAT is a ICT based communication application to improve the way that the public grievances were dealt with. Government of Gujarat has started “Jansampark Cell” where public grievances were received, processed, forwarded & monitored. The Chief Minister has decided to involve directly once in a month in the process of solving the “long pending” public grievances. Citizens can register a grievance on any day & most should be resolved without need for recourse to the SWAGAT mechanism.

Contact Details

Anand Shah
National Informatics Centre Gujarat State Centre New Sachivalaya, Block No. 13 2nd Floor Gandhinagar - 382010 anand[dot]shah[at]nic[dot]in