Profile

West Bengal
The West Bengal State Centre (NIC-WBSC) of the National Informatics Centre(NIC) has been actively involved in promotion and penetration of Information Technology towards E-Governance at the State and District Administration levels in line with the national mandate of NIC. During the last two decades, the NIC has developed and implemented several Information systems and Information and Communications Technology(ICT) applications covering a host of important Departments of the State and Central Government. The Information systems developed and implemented during late eighties and early nineties of the last century have evolved into ICT applications during late nineties with the advancement in and availability of technology. Citizen centric applications, service delivery systems and E-Governance applications being the present demand of the user community and so also of the administration, NIC-WBSC has gone ahead with development of citizen centric and service oriented systems. The result of this effort is demonstrated by a number of systems that are in operation in various Departments.

NIC-WBSC has proactively associated itself in the Mission Mode Projects(MMP) National e-Governance Plan (NeGP) of the Government of India for their implementation in the Government of West Bengal. The state Government has selected 15 Departments for the NeGP implementation and created as many Project e-Governance Mission Teams(PeMT). It is also decided by a high level committee of the state government that ICT consultants shall be engaged to carry out the tasks of study, analysis, development, implementation and post-implementation support on a mission mode basis. While NIC-WBSC is nominated as a technical member in all the PeMTs to assess, evaluate and monitor the progress of NeGP implementation, NIC-WBSC is chosen as an ICT consultant for seven of the Departments.

Although NIC-WBSC has extended support in almost all the important Departments of the state Government, a lot more remains to be done. What has been done so far is picking up selected important services of a Department for e-delivery of them and a good degree of success is achieved. The target is now to introduce E-Governance in true sense keeping all the aspects of service models G2C, G2G, G2E, G2B and the interoperability framework in view. After all an integrated web based software to e-deliver all the mandated departmental services including payment gateway (wherever applicable), RTI compliance, complaint redressal etc. should be there in place.

Vidyut Bhawan Gr. Floor, Block-DJ, Sector II,Salt Lake City, Kolkata
033-23591929
sio-wb[at]nic[dot]in
http://nicwb.nic.in
All state bound projects of NIC are listed here, please click on the state to view the related projects.
  • Comprehensive Computerization Project of Haldia Dock Complex
    • Comprehensive Computerization Project of HDC was a turnkey-project for NIC/NICSI including system study, system design, software development, H/w & S/w infrastructure creation, deployment and implementation of the system. The system was deployed and finally commissioned in July 2003 in a Centralized environment at Jawhar Tower along with a Disaster Recovery System (DRS) located at Chiranjibpur at a distance of 7 Kms. This state-of-the art software was implemented in web-based environment and successfully running till date.

      Functional Activities Covered Features/Benefits
      Vessel Operations Management System integrated with Customs EDI, IPA PCS, Traffic and Finance systems Vessel operations using PCS message. IPA codifications for Ports master data. Call-ins based on system defined logic
      Cargo & Container Operation Management System integrated with Vessel, EDI, PCS and Finance system Data collected internally from interconnected system, usage in other integrated subsystems in a consistent manner. Integration with PCS/EDI.
      Railway Operations Management System including major operations such as Operational, Billing and Commercial aspects Supports utilization of port/private resources for movement of goods. Supports Information System facilities for port to act as Terminal Agent of Indian Railways..
      Receipt & Payment, General Accounts, Budget Monitoring, Marine Billing, Cargo Billing, Electricity Billing, Land & Estate Billing, Payroll & Pension, Investment Management Service Opening No (SON) for service-wise accounting as well as Vessel-wise accounting Demand Note, Treasury receipt, Refund Processing, TDS Certificate issuance Auditing facilities
      Project Estimation, Tender Processing, Measurement book & billing, Maintenance of Buildings, Fresh Water Management Project estimation using Schedule Rate Bill Generation from Measurement Book
      Land & Estate Management, Legal Case Monitoring, MIS System defined clause code for lease Integrated with Finance for monthly billing Morning Position as well as Ministerial report through Integrated MIS
      Inventory Management, Store, Purchase, Scrap Management Integration of Purchase, Store and Finance Standard item code master for entire HDC
      Personnel Information System, Training, Legal & Disciplinary Case Monitoring, Recruitment & Promotion System, Settlement System, Attendance and Leave Monitoring System Personnel Information integrated with Payroll, Operations, Hospital Management, Quarter Management etc. Various type of duty rostering supporting nature of work, Cetralized Leave Management
      Out Door & Indoor Patient Care System, Dispensary Management, Pathology & Radiology Lab Management System, Online Patient Registration, Medicine issue and Integration with Personnel Information, Finance and Material Management System.
      Operation Theatre Management, Medical Store Online Patient Registration, Medicine issue and Integration with Personnel Information, Finance and Material Management System.

       

      Besides the above additional areas were covered subsequently under the following packages:

      • Photo Permit System for online Permit Generation with Photo-capture for ISPS compliance
      • Port-Customs EDI System for Customs message integration with Port operations
      • HDC Portal Development for providing information of HDC Business activities through website (www.haldiadock.gov.in) including online operational and financial status information
      • Change of Scale of Rate Project for incorporating new Rate of Service following TAMP guideline as well as changed business processes for billing and services.
      • Container Yard Planning & Management System for Container Yard Management and Container tracking
      • Integration of Port Community System with Enterprise system for seamless integration of HDC operational activities with business request/response for its stakeholders through PCS Messages.

      Contact Details

      -
      nic[at]nic[dot]in
      West Bengal

  • Pension Information System
    • Computerized System at DPPG has enabled the directorate to capture the basic service data of the Pensioners, calculate pension and print Pension Payment Order (PPO) for the Pensioners. School, Municipalities and Panchayat Pension are processed in DPPG. A query system supports the queries of Pension status. Each month around 200 PPOs are generated from the system. To further improve the existing setup, a new system has been developed to monitor the entire cycle of Pension File processing from receipt of file to despatch of PPO or Return Memo. File Audit, Pension calculation ,PPO printing and pension query are integral parts of the system and trial operation is being done at DPPG.

      Contact Details



      West Bengal

  • Online Treasury Information System
    • The Treasury offices are basic fiscal units and the focal point of primary record of the financial transactions of the Government. There are 85 Treasury offices in West Bengal. The entire gamut of activities in treasuries is covered in the software. A lot of upgradation has taken place both in the application software and in the technology platform used.

      Main features include the followings :

      Payment :Receiving of bills, Issue of tokens, Maintaining of fund availability for a DDO on a particular Head, Passing of bills, Printing of cheques, Delivery of cheques. Monthly Pension Bill for Pensioners are prepared by Treasury and sent to Bank for payment to the pensioners.

      Receipt : Challan are submitted in the Bank by the tax payers and receipt data is taken into treasury account.

      Preparation of Accounts : Preparation of Daily and Monthly report of payment and receipt, List of cheque delivered or undelivered, list of cheques printed. Scheduled reports are sent to AG every month. DDOs, Departments,Pensioners ,Banks, AG are the main stakeholders of treasury and integration is being done to strengthen e-Governance . Treasury computerization has significant impact both on the citizens and on government departments as follows.

      • Bills presented by DDO's take lesser time to process
      • Fund allotment checking and Budget monitoring at government level has become a smooth task
      • Receipts are quickly processed and accounted .
      • Efficient computerization of Treasuries has enabled better Fiscal Management and Control.

       

      Contact Details



      West Bengal

  • e-Service on Registration/De-registration of digital signature certificate
    • The Directorate of Commercial Taxes (DCT) has introduced a number of e-Services as described above. The much success of the electronic filing of return (VAT and CST) adopted by DCT using ICT has provided enough encouragement to innovate newer yet efficient ways to handle the issues. The e-Services on CST DF and Waybill through the web-portal is introduced subsequently to meet the expectation of dealer. To ensure authenticity of the dealers requesting for such service through web, use of Digital Signature provided by the CAs approved by CCA, Government of India has been made mandatory.

      Dealers have to procure such DSC for its business, if not already done. It may be noted that many dealers are having such DSC for the use of e-filling of IT return or for registration of MCA.

      Before availing such service a dealer needs to register his/her DSC through the aforesaid web portal of DCT.

      Any number of the authorised signatories of the company may be designated to avail of this service. However, each of the designated signatories must register their respective DSC with the CTD prior. The signatory that shall register first shall be termed as first designated authorised signatory (FDAS). DSC Registration process for other signatories (if any) may be done one at a time by authenticatication of any of the sigantory already registered with the DCT. Similarly, de-registration of a signatory is also possible by authentication of a valid signatory.

      This e-Service is available by authentication of user id and password alreday issued to them by the directorate. The service commenced on 02/01/09.

      Contact Details



      West Bengal

  • e-Service on Central Declaration Forms
    • A section of priority dealers already enrolled for e-services are selected for this e-Service. He authenticates himself with the user id and password and also confirms his address of communication recorded with the Directorate. If it does not match with his business premises, he requires to get it rectified. On confirmation of address he is lead to the core area of this service. Here he can apply, file utilization of forms previously used electronically, cancel the application filed, view status of his application etc.

      Requisition for all the 5 types of central declaration forms namely, C, F, EI, EII and H can be filed. At least 90% of previously used forms to be utilized before any new requisition are filed.

      The forms are used on the basis of requisition and the interstate purchase/transfer etc are verified from the electronically filed return. The issued forms are dispatched to the dealer through courier at their business address.

      Dealers do not require to visit the office for any forms to be issued bringing in a great degree of transparency into the system. Total turn around time has been eliminated in respect of dealer.

      Utilization data could not be utilized when dealers used to file their statement in paper form. Now it is very easy to analyze all such data. The e-Service was inaugurated on 01/01/09.

      Contact Details



      West Bengal

  • e-Filing of CST Return
    • Dealers are issued with user-id and password as in case of VAT return with the exception that the dealers uses the same user id and password if he is already filing VAT return electronically. It also follows the same procedure as described in case of VAT return.

      Dealers file their CST return along with all the required annexure. The return filing is quarterly in West Bengal. Nearly 15000 dealers are brought under this e-Service facility so far.

      Dealers benefits by filing return electronically from their office premises without visiting Commercial tax office, by avoiding standing in a long queue. They can submit their revised return also by using the same facility. It improves the transparency into the system.

      As the information are collected from the first source that is the dealer itself and in-built scrutiny scripted in the filing system, the data is more authentic and error free. The data analysis and information generation is more transparent. Inter-state sale-purchase, adjustment of tax with VAT return etc are easily done and the reports are at the finger tips of the officer for better monitoring and enforcement of tax compliance. It is also easy to get list of dealers who has defaulted and take appropriate action in time. It has also brought in more discipline in filing of return and enforcement of late fee for delayed filing. Thus it also contributes in revenue generation. Electronic filing of CST return commenced on 01/07/08.

      Contact Details

      http://wbcomtax.nic.in/

      West Bengal

  • Port Operations and Management System for Ennore Port
    •       Ennore being one of the youngest ports in the eastern sea coast has still been virgin so far as implementation of enterprise ICT based operations are concerned. It has been possible for EPL to jump start and be in line with the main stream PCS driven services. EPL being a landlord port with very limited but efficient manpower, it has been able to improve the quality of services in terms of delivery time, correctness of information with increased business transactions using POMS system.

      POMS of Ennore Port Limited consisting of the following sub-systems:

      • Vessel Management
      • Cargo Management
      • Billing
      • PCS/EDI message Integration with POMS

      The POMS for EPL is turn-key project for system study, software development and customization and implementation is at Ennore Port Office at Chennai. NIC has developed fully integrated web-based application software package for Ennore Port Limited (EPL) comprising of On-line activities of its operational departments namely Marine, Traffic and Finance departments. It is also tightly integrated with Port Community System (PCS) including Customs-Port EDI system.

      POMS at EPL comprises of Three-tier web-enable environments with Oracle Database system. At the middle tier WebSphere Application Servers and Crystal Clear plus Servers have been used for deployment of Java-based web applications and reports respectively. The primary server is also replicated to a Disaster Recovery System located at EPL Corporate Office 30 kms apart from the Operational Office

      Contact Details



      West Bengal

  • Information Management and Promotion of Administration in Commercial taxes (IMPACT)
    • The Directorate of Commercial Taxes administers and collects sales tax from the registered dealers. The directorate has a number of offices delegated with the powers of Commissioner situated all across the State. Charge Offices are the lower level functional units for smooth administration and monitoring of activities of the directorate. Charge offices report to respective circle offices. A number of Check-Posts along the border (inter-state or otherwise) are opened for vigilance over shipping of goods across border. These offices are supervised by range offices.

      A comprehensive database for the Directorate of Commercial Taxes has been prepared which has improved revenue administration and enhanced revenue collection. The developed application software is capable of handling online operations at all levels viz. check post, Charge Office, Circle Office, District Office, Range and Head Office. Registration, Revenue administration, Return filing and processing, Assessment, Monitoring of Goods Movement including import into the state and transit of goods using the state as corridor, Central Declaration forms issue and utilization are some of the vital operations performed by IMPACT.

      An interface has been built to compile and upload information to TINXSYS (tax information exchange system, a central government project).

      The Directorate also has a website http://wbcomtax.nic.in. Along with all static information on rules, Acts, Trade Circulars download facility for forms are also available. Dynamic information like TIN verification, Central Forms issue, Return defaulters lists, Lists of dealers selected for assessment etc are also available.

      Contact Details



      West Bengal

  • e-Filing of VAT Return
    • Potential dealers are selected for e-Services. These dealers are issued with user-id and password. They logs in from their internet facility by these usrid and password. On maiden access, the dealer is compelled to changed his password. Dealer downloads the user manual, and Forms to fill up, enters data offline. Generates XML file. Again logs in and uploads the files containing data. Acknowledgement is printed for future reference. At present nearly 20,000 dealers are covered under this service. It covers almost the dealers contributing 65% of total revenue collected by the Commercial Tax, West Bengal. This has been made as the basic requirement for availing other e-services on issue of Waybills etc. Dealer is benefited by not visiting the directorate for return filing. The days of waiting in along queue has gone past. He can submit revised return using the same facility. Directorate can generate mismatch report on purchase of a dealer with the corresponding sale of the other dealer. Scrutiny for mathematical calculation is no more required as the software is scripted with this and dealer is allowed to file return successfully only when everything is correct. Even the tax credit carried forward is verified with the brought forward of tax credit in previous quarter. Input-output ratio, identification of un-registered dealer liable to take registration etc and many more analytical reports are obtained easily. The electronic filing of VAT return started from 01/01/08.

      Contact Details



      West Bengal

  • VAHAN and SARATHI
    • Transport Department, Government of West Bengal is administering its activities through its 19 District Transport Offices (RTOs), 7 Additional Regional Transport Offices (ARTOs) at sub-divisional levels and having its headquarter for State Transport Department (STD) in Writers Building, Kolkata. A pilot project on the implementation of VAHAN and SARATHI application software was designed and customized by the NIC in July 2004 for the Public Vehicles Department (PVD), Kolkata. The successful implementation of this pilot project has prompted the department to roll-out the computerization programme for all its offices spread over the state. At present VAHAN is operational at 19 Offices and SARATHI is operational at 9 sites. The building/civil infrastructure for hosting the computerized centres is being made ready from the budget of the State Government. Moreover, minimum level of computer hardware/software to kick-start the project in other districts is being procured from the state government funds. However, funding from Government of India for IT hardware and infrastructure will give the necessary fillip to the programme. The present project is for obtaining the required assistance from Government of India so that computerization can be done at the optimal level in West Bengal

      Contact Details



      West Bengal

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