NIC developed ‘COVID Complaint Mgmt System via 1950 Helpline’, for Ranchi district captures grievances related to COVID suspects, Shelter homes etc
April 13, 2020
National Informatics Centre Ranchi developed ‘COVID Complaint Management System via 1950 Helpline’ captures grievances related to COVID suspects, test centres, Shelter homes, law & order, PDS shop & LPG delivery etc.
The District COVID Helpline is helping citizens by providing information through 1950 Help line and the COVID Complaint Management System capturing grievances through the web based portal. The daily status of grievance disposal is reflected on the dashboard.