PSC-Soft: Public Service Commission Software for Transformation

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PSC-Soft: Public Service Commission Software for Transformation

The PSC-Soft provides an integrated solution for the core functions of any State Public Service Commission with focus on providing user friendly interface for applicants with one-time registration facility. It is highlighted by the fact that during initial implementation stage in HPPSC, the applicant queries have come down by 80% signifying the user-friendliness of this feature-rich product.

The objective of PSC-Soft is to provide a comprehensive and integrated ICT solution for the core functions of the State Public Service Commission, with configurable business processes, formats, messages, language and interactions with stakeholders. The stakeholders include the PSC Administrative and IT officials, State Departments, Applicants and Citizens. The solution aims to provide transparent, accountable and trustworthy services in selection of right candidates for the right positions and serves as a decision support system for the PSC management.

Image of  PSC management

Significant features of PSC-Soft includes:

  • Configurable functional parameters/formats, user roles and workflow

  • Online Dashboards for monitoring

  • SMS/ Email based auto alerts

  • One Time Registration of Applicants

  • Online Helpdesk

  • Security features to ensure data integrity

  • Paperless, workflow-based interactions with stakeholder Departments

Modules of PSC-Soft

  • PSC Administration and Configuration

    The PSC can configure the software for users as per their business functions, assign roles to officials, define formats of various notifications/ letters/ admit card/ advertisements/ press notes, add local language labels etc. as requirements.
    The work-flow software can be used internally by the PSC for processing all received requisitions related to vacancies, R&P rules and DPCs. A comprehensive dashboard displays summary of working of the Commission.

  • One Time Registration (OTR)

    The OTR module is exclusively for the aspiring applicants who have to register only once through their Email ID, which is verified and serves as the unique User ID. The mobile number is also verified and can be changed in future, if required.
    The applicants must fill up their profile, qualifications, address, work experience and upload certificates/ images. After completion of these, their dashboard shows the vacancies for which they are eligible. The OTR module has details of applicants’ applications, fees paid, SMS/Emails received, admit cards, results, interviews etc.

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Page Last Updated Date :October 11th, 2023
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