ServicePlus
Revolutionizing e-Service Delivery
ServicePlus is a versatile and robust framework developed by the National Informatics Centre (NIC) to facilitate the efficient delivery of government services to citizens, businesses, and other stakeholders. It is a unified, service-oriented platform designed to streamline service delivery, reduce administrative overheads, and promote transparency.
ServicePlus has made significant strides in the realm of government services, with a total of around 4000 services# on offer, facilitating a diverse range of public needs. In terms of financial transactions, it has impressively collected a revenue of more than 35 Billion# Rupees. The platform has also been instrumental in disbursing Direct Benefit Transfer (DBT) payments, with a substantial sum of 6 Billion# rupees being successfully channelled through the Public Financial Management System (PFMS). The platform has garnered a considerable 255 million applications, attesting to its widespread usage and utility. Furthermore, ServicePlus has fostered collaboration across the nation, with a participation from 36 States/UTs, 18 Central Departments and UIDAI. ServicePlus stands as a transformative solution poised to redefine service delivery paradigms. With its focus on accessibility, efficiency, and transparency, the platform is poised to revolutionise governance by bridging the gap between citizens and services.
# (Data as on 20th January 2025)
Critical Components of ServicePlus
- Form Designer
- Design and customize dynamic forms effortlessly
- Notification Designer
- Design and automate customized notifications for seamless communication
- Process flow Designer
- Streamline and automate the workflows
- Document Designer
- Design, customize, and generate documents
- External System Integration
- Seamless Integration through API
- Mobile Enablement
- Integrate Services with mobile apps for enhanced accessibility
Key Features of ServicePlus
- Customizable Framework : Tailored to meet the unique needs of various departments, minimizing development time and costs.
- Multi-Tenancy Support : Enables multiple stakeholders to host their services on a shared platform.
- Mobile and Accessibility Friendly : Ensures inclusivity and ease of use for all users, including those with disabilities.
- Integrated Aadhaar and Payment Gateways : Facilitates secure identity verification and online transactions.
- Real-Time Analytics : Provides insightful data for informed decision-making.
- Low-Code/No-Code Platform : Offers the flexibility to generate services using a wizard-like interface, reducing dependency on technical expertise.
Benefits of ServicePlus
- Citizen-Centric Services : Improves ease of access and ensures timely delivery of services.
- Scalable and Flexible : Supports services of varying complexities and user bases.
ServicePlus continues to evolve as a cornerstone of India’s e-Governance initiatives, fostering innovation and ensuring inclusive growth. Explore how ServicePlus can empower your organization to deliver better services efficiently and effectively.
For more details please visit : https://www.serviceonline.gov.in
